Department · Sales & RevOps · schema_pack: 6 types
The account remembers. The agent should remember too.
Promises, objections, and account history with source and validity, delivered to the proposal agent via MCP. Every call becomes versioned context.
Scenario
How context circulates when ValorBrain is in the flow.
- 01
On the September call, the executive promises a 4-business-hour response SLA on the annual plan; the commitment goes in as a commitment, with author and source in the transcript.
- 02
At renewal, the agent retrieves what was promised, by whom, and when.
- 03
The promise from the call is the same one that appears in the proposal and the contract.
- 04
The proposal copilot receives the commitments currently in force for that account and the objections already logged, with the originating case.
- 05
The draft cites what was agreed instead of repeating a generic brief.
- 06
Nothing gets promised twice in different ways: the recorded version prevails until someone changes it, with a source.
- 07
The objection that stalled the previous negotiation stays on record with the account's context.
- 08
The feedback-loop turns the team's correction into a lesson for the agents' next sessions.
- 09
RevOps sees the pattern across accounts before it turns into a loss.
Schema pack
Unit types that give structure to what's worth remembering in this area. Every record carries source, owner, version and validity.
schema_pack:types: - account - opportunity - objection - commitment - competitor_note - win_lossNext step
Less starting over. More continuity
Bring a real project. In one conversation we map where context gets lost between the people and agents on your team, and where to start.