Department · People & HR
HR shouldn't answer the same question with different versions.
Policies, onboarding, and benefits at the current version, delivered to internal assistants with inherited permission and human escalation.
Scenario
How context circulates when ValorBrain is in the flow.
- 01
The remote work policy is on v4, in force since August; v3 stays in history, superseded and queryable.
- 02
The internal assistant answers by the rule that holds today, with source and date.
- 03
The employee gets the same answer on any channel.
- 04
The onboarding bot receives the context of the role and the team: relevant policies, rituals, decisions that affect the work.
- 05
Whatever rule changes during onboarding shows up updated, not as the version the person read on day one.
- 06
New hires stop hunting for information in three different places.
- 07
A question about reviews, health, or conflict doesn't become a bot answer: the assistant recognizes the limit and escalates.
- 08
The HR person receives the conversation with its history attached, no asking the employee to repeat.
- 09
Whatever HR decides gets recorded, and the next answer starts from it.
Frequently asked questions
What about employee data privacy?
Documents, vectors and the database stay in Brazil; answer generation uses a model provider outside the country, and the encrypted backup lives in the cloud (Google Drive). In compliance with the LGPD. Records marked as internal stay isolated per tenant, the agent inherits the permissions of whoever uses it, and every read is auditable.
Our policy changes all the time.
Every change comes in as a new version with validity, and the previous one stays in history. The curator-nudge points to what needs review when the rule changes, instead of the employee finding out through a wrong answer.
Could the assistant give wrong guidance on a sensitive case?
Sensitive cases escalate to an HR person, with the conversation history. With no policy on record, the answer states the absence: guideline not found, check with the person responsible.
We already have the policy documents on the intranet.
The intranet stays, as a source. The difference: the answer reaches the employee on the channel where they asked, in the current version, without depending on finding the right document.
Next step
Less starting over. More continuity
Bring a real project. In one conversation we map where context gets lost between the people and agents on your team, and where to start.