Does the agent decide the claim?

No. ValorBrain organizes and delivers the context: precedent, exception, and the rule in force, with source. Whoever answers for the process is the analyst. The decision stays human.

What about confidentiality between lines of business and portfolios?

Tenant isolation and permissions inherited per person and per source. One portfolio's precedent never becomes another's answer, and every read is logged.

We already have the claims core system.

The core remains the system of execution. Memory keeps what it doesn't: the why behind each decision, the exceptions granted, and the precedents between cases.

Industry · Insurance · schema_pack: 5 types

The right precedent before the decision.

The right precedent before the claim decision, the eligibility rule in force in every answer, and audit with source and version.

Scenario

How context circulates when ValorBrain is in the flow.

01
Analyzing a claim retrieves the decisions on similar cases, with source and who decided.
02
Exceptions already granted appear with validity and approver.
03
The analyst decides with precedent on the table, and the agent doesn't have to improvise with what it lacks.
04
Eligibility rules stay versioned, with as_of and an owner.
05
When the rule changes, the earlier one is superseded, not erased.
06
Conflict between sources is flagged for human review before it becomes an answer.
07
The auditor asks for the exceptions approved in the quarter and receives the list with owners and validity.
08
The provenance chain shows the path of the policy and the claim to the answer.
09
The read log records who consulted what, through which agent.

Schema pack

Schema pack types: policy + claim + precedentes + exceção + auditoria

The same mechanism, applied here

Next step

Less starting over. More continuity

Bring a real project. In one conversation we map where context gets lost between the people and agents on your team, and where to start.